"An Error has occurred ..."

We have notice alot of you have recently a issue when you join rooms to play giving following error



In order to try find a solution to this we need some more information.

When this happens to you we would like you to test to join same room by

  • Unequipt all weapons (Primary, Secondary,Melee, Support)
  • Unequipt all gear (Head, Face, Uniform, Vest, Backpack)
  • Unequipt all Cosmetic (Character, Head, Face, Vest, Backpack)



If this work and you can enter room with only "Default gear" you can try to equipt a few item at time that you had equipted when you had error message pop up.

If you find error message pop up once again equipt a specific item, we can help eachother find if this item happend to others by reply in this topic.

Update: Please specify if you use Rental (GP) or Standard version.

Here is difference of them with M24 as example



Known and confirmed bugged items

M24 (Standard) Note 16.08.2014 - fixed
L96A1 (Standard) Note 16.08.2014 - fixed
L96A1 Ghille (Standard) Note 16.08.2014 - fixed
(ACE) M-200 Ghille (Standard) Note 16.08.2014 - fixed
(ACE) M107CQ SE (Standard) Note 16.08.2014 - fixed
(ACE) M417 Combat (Standard) Note 16.08.2014 - fixed
(ACE) M6A2 SRT (Standard) Note 16.08.2014 - fixed
(ACE) PP-19 MOD (Standard) Note 16.08.2014 - fixed


We have the possiblity to equipe free rotation items which expire to a specific time. If these free rotation items are still equiped after being expired, you will receive this error code.

Solution:
Unequipe all free rotation items and be sure that you equipe your normal items or the new available free rotation items.

ticket_form_id_39075 Ticket_field_id_24325885_value_crash
205474705
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