Patching or installing the game fails with "ERROR CODE= XX, Installation failed" message

Please try uninstalling and then installing the game again. You may be
receiving this error due to having an incorrect file. To resolve this
issue, please delete the "NexonEU" folder from your C drive.


If you have Windows XP, please delete this folder by going to the default location where this folder is located:
C:\Documents and Settings\All Users\Application Data\NexonEU folder

If you have Windows Vista or 7, please delete this folder by going to the default location where this folder is located:
C:\ProgramData\NexonEU 


After you have deleted the folder try installing the game again.
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