I’m trying to create my character and I’m on a black screen with some text and a standing soldier. What’s going on?

The drivers installed for your video hardware are likely out of date.

Confirm the manufacture of your video card and access their website to download the latest video card drivers.

Here are links to some of the common providers of video cards/video chipsets.

AMD/Radeon (Catalyst Drivers)

http://support.amd.com/en-us/download

Nvidia

http://www.geforce.com/drivers

Intel

https://downloadcenter.intel.com/

The links provided are from the US sites and may be different depending on your region.

video issues ticket_form_id_39075 Ticket_field_id_24325885_value_system_performance_issue
204748525
Submit a request
Have more questions? Submit a request
Powered by Zendesk