I cannot log in to the Nexon Launcher, I only see a blank box.

We ask that you please submit a ticket regarding this issue and provide the following information:

  • Your Nexon Account ID or email address associated with your account.
  • Which Operating System does your computer run?
  • Which web browsers do you use?
  • If you have any antivirus programs installed on your PC please list them.
  • Please list the steps you take in which you are presented with this issue.
  • Does the issue remain once you've uninstalled and re-installed the Nexon Launcher?

Additionally, we request that you provide the Nexon Launcher log file, which is located in the Nexon Launcher installation folder:

C:\Program Files (x86)\Nexon\Nexon Launcher\nexon_runtime_debug.log

You can submit a ticket to us by clicking on  "Submit a request" in the bottom right hand corner of this article.

***Please include the KB article number 204270979 in the subject of your ticket***

ticket_form_id_39075 Ticket_field_id_24325885_value_nexon_launcher_issue
Submit a request
Have more questions? Submit a request
Powered by Zendesk